Terms & Conditions

Terms & Conditions

1. Who we are

This website, terahybrid.com.my, is operated by Terahybrid Ventures (KT0594577-A), No 15, Taman Sira Kulim, 33300 Gerik, Perak ("we", "us"). Contact: booking@terahybrid.com.my, 04-9672000. By placing an order you agree to these terms.

We are an independent retailer of LIMA 2027 themed apparel. Unless stated otherwise on the product page, we are not the organiser of, or affiliated with, the Langkawi International Maritime and Aerospace Exhibition.

2. Products

  • Shirts are sold in three collections: Adult, Kids and Muslimah. Adult designs come in two cuts, Short Sleeve and Long Sleeve, sold as separate products with their own prices and size charts.
  • Shirts are made of Microfiber Diamond 150gsm unless the product page says otherwise.
  • The sizes available for each product, and its size guide with measurements, are shown on its product page. Please check the size guide before ordering.
  • Product photos and mockups are for illustration. Colours may look slightly different on your screen, and print placement may vary a little between pieces.

3. Designs, pre-order and ready stock

Each design has its own pre-order window and production schedule:

  • Air & Sea 18th Edition 2027Pre-order from 1 January 2027 to 28 February 2027.Made in one batch after pre-orders close.
  • LIMA 17th Edition 2025Pre-order open now, until 28 February 2027.Made and sent in regular batches while pre-orders are open (Every 2 Weeks).
  • Pre-order: at the pre-order price shown, until pre-orders close (28 February 2027, 11:59 PM MYT). Some designs open for pre-order later; until then they are shown with their prices but cannot be ordered. Pre-order shirts are made to order, either in regular batches while pre-orders are open, or in one batch after pre-orders close, as shown for each design.
  • Estimated fulfilment: shown on the product page, at checkout, in your confirmation email and on the Track order page. It is an estimate, not a guarantee; if we are late, you may cancel as set out in our refund policy.
  • Ready stock: from 22 March 2027 at the regular price, while stock lasts in each size. Ready-stock orders are dispatched after payment, normally within 1 to 3 working days.
  • Orders are paused between the close of pre-orders and the start of ready stock, if there is a gap between the two.
  • Prices, dates and availability are set by us and shown on the site. We may end or extend a sale period, and will show the change on the site. A change does not affect orders already paid.

4. Prices and payment

  • All prices are in Malaysian Ringgit (RM). Sizes 3XL and above carry a size surcharge (currently RM 10 per piece), shown before you pay.
  • Shipping fees are calculated at checkout and shown before payment.
  • Before you pay, checkout shows your items, sizes, prices, surcharges and shipping, so you can correct any mistake.
  • Payment is made through Billplz (FPX online banking and other methods Billplz offers). We do not see or store your card or banking login details.
  • Your order is confirmed only when Billplz confirms the payment. You will receive a confirmation email.
  • If a price is clearly wrong because of an error, we may cancel the order and refund you in full before dispatch.

5. Delivery and collection

  • We ship within Malaysia through our courier partners. The delivery options and fees for your address are shown at checkout. After dispatch, courier delivery usually takes a few working days, and longer to Sabah, Sarawak and Labuan.
  • For Langkawi addresses, where offered at checkout, you may collect your order free of charge at our collection point or choose local delivery.
  • When your order is sent, we email you a tracking number. You can also follow your order on the Track order page with your order number and the email or mobile number used on the order.
  • Please give a complete address and a reachable phone number. Parcels returned because of a wrong address may be reshipped at your cost.
  • Risk passes to you when the parcel is delivered to your address or collected by you.

6. Cancellations, returns and refunds

See our Refund, Cancellation & Returns Policy, which forms part of these terms.

7. Custom logo orders

  • Through our custom logo page you can ask for your own logo to be added to one of our LIMA designs. We reply with a quote and a design proof. Details such as cut, sleeve and sizes are agreed with you by WhatsApp or email.
  • Nothing is charged until you approve the quote and proof. The price, quantity, timeline and payment terms are those in the quote you approve.
  • By sending a logo, you confirm you own it or have permission to print it, and you are responsible for that. We may decline a logo that appears to infringe someone else's rights, or that is offensive or unlawful.
  • You allow us to use your logo only to prepare your proof and make your order. We do not use it for anything else without your permission.

8. Your account

  • You do not need an account to order. After paying, you may create one to see your orders and save your address. We email you a link to set your password; past orders placed with the same email are added to your account.
  • You are responsible for keeping your login safe and for giving accurate information. You may ask us to delete your account at any time.
  • We may cancel orders that appear fraudulent or abusive, with a full refund.

9. Intellectual property

The designs, photos and text on this site belong to us or our licensors. You may not copy, reproduce or sell them without our written permission. Event names are used only to describe the products.

10. Liability

To the extent allowed by law, our liability for any order is limited to the amount you paid for it. We are not responsible for delays caused by couriers or events outside our control (such as natural disasters, supply shortages or system outages), but your refund rights in our policy still apply. Nothing in these terms limits your rights under the Consumer Protection Act 1999.

11. Changes

We may update these terms. The version on the site when you place your order applies to that order.

12. Governing law

These terms are governed by the laws of Malaysia. You may also file a claim with the Tribunal for Consumer Claims Malaysia (TTPM).

Last updated 21 Oct 2026